Headquartered in the heart of Stamford Connecticut, Explorient is a luxury tour company that specializes exclusively in Asia luxury travel. We boast an impressive array of unique, highly exclusive and personalized vacation experiences throughout Asia. With over 24 years of experience and one of the finest in the business, we have proudly served tens of thousands of satisfied guests to experience the wonders of the Orient. Our client portfolio encompasses a broad spectrum of esteemed travelers ranging from U.S. Congressional Leaders, to Dignitaries from across the globe, to executives of major corporations. In fact, Explorient has been appointed as the preferred tour operator to handle pre and post-convention tours for the prestigious Lions Clubs International’s (LCI) Convention in 2020. In short, Explorient enjoys an impeccable, long-standing reputation and is highly recognized by leaders of the tourism industry throughout Asia.
Our Founding Principle…At Explorient, we take tremendous pride in providing the most innovative, highest quality tour products in the marketplace. Unlike everyday commodities like electronics, household goods or even automobiles, there is no second chance for a sub-par experience when it comes to travel. That is why we here at Explorient devote ourselves in “getting it right” the very first time. We are relentless when it comes to providing the best quality service to our clients — from frequent site and hotel inspections, to rigorous guide selection and evaluations, to crafting personalized itineraries to meet the needs of our esteemed traveler – You. Our expectation of our staff and suppliers is nothing short of providing our travelers the most memorable experience for years to come. Ask around. You will quickly find the reasons why Explorient remains at the very top of the industry. Unwavering confidence. Uncommon expertise. Incomparable service. These are the founding principles behind every Explorient Journey.
Service…Since 1994, the very cornerstone of our success has been providing the absolute best service for our esteemed travelers. Our impeccable track record is the direct result of this very commitment and is why over 50% of our business comes from repeat clients and referrals. Our guests enjoy the peace of mind that they are looked after throughout their entire holiday experience — from the moment of their very first inquiry to the final return of their trip. With Explorient, you have our assurance that your journey will always be richly rewarding, giving you the confidence and comfort in traveling with us.
Quality…As a leader in Orient travel, we are constantly defining new standards for the industry. While many tour companies are trimming costs by reducing service quality during the economic downturn, Explorient remains absolutely steadfast on our client-centric principles and continues to rigorously find ways to improve our products & services each and every day. Simply put, Explorient never compromises on quality. Period. We continuously enhance our programs by analyzing travel trends, conduct stringent quality checks on all aspects of our trips, and strengthen ties with our business partners to deliver the most ground-breaking, highest quality tour packages second to none. Our choice of airlines, hotels and ground operators are amongst the very best in the business, most of whom have worked with us for decades. You can rely on Explorient to bring you a level of service that goes beyond your expectations. We are committed to nothing short of providing you the most memorable experience to the Pacific Rim.
Credibility…Equally as important as service and quality is our rock-solid financial stability, now more so than ever. As a testament to this accomplishment, Explorient has been entirely debt-free with strong cash positions throughout our existence, that includes the industry’s darkest hours in 2001 and 2009. In the cases of September 11th in 2001, SARS in 2003, Thailand Tsunami in 2004, and the 2011 Japan catastrophe in Fukushima, prompt and full cash refunds were issued to all confirmed passengers who did not wish to travel. We have had ZERO monetary disputes with any of our tens of overseas partners throughout our 20+ years of operation. Not even a single late payment. Why is this important? Having these strong, steadfast bonds with our partners translate to better care for our travelers, even under the most unexpected situations. This is an achievement very few in the industry can proclaim.
Experience…Unlike many tour companies claiming to be experts in just about every destination on the planet, we here at Explorient only focus in Asia; and have done so for the past two plus decades. And because Asia is all we do, we know it like the back of our hands. Go on, check around, then come talk to one of our real Asia experts and experience the difference. Further, while we strive to furnish the most expansive array of Asia travel packages in the marketplace, we also recognize there is no “one size fits all” itinerary for everyone. This is where experience truly counts. Our industry renowned President & CEO Mr. Donald Yu commands over 40 years of leadership in Asia Travel, while each of our travel specialists possesses profound knowledge of the destinations we offer. This uncommon expertise enables us to swiftly tailor your trip to the Orient with absolutely boundless possibilities. We welcome and encourage our customers to contact us by telephone. No “e-mail only” correspondences. No automated telephone options. Just friendly and expert service when you need it.
Whether your holiday dream is to explore the virgin jungles of Borneo, climb the magnificent Great Wall of China, or experience sheer indulgence in one of the world’s finest spas, Explorient takes you to the majestic lands of the Pacific Rim in style and comfort — your way.
Get ready to experience your trip of a lifetime! Call us at 1-800-785-1233 today.