WHY EXPLORIENT?

Hello, I’m Kervin Yu, General Manager and co-founder of Explorient. First of all, I’m thrilled you’re on this page because there’s something about the allure of traveling to the Far East or Latin America that brought us together. I’m also thrilled to introduce to you who we are at the core, what Explorient is about, and how our secret sauce makes all the difference in the world in creating everlasting memories from beginning to end. 

Who We Are. Headquartered in the heart of Stamford Connecticut, Explorient is a luxury tour company that specializes in bespoke, private travel to Asia and South America. We are a 100% family owned and operated company and proud of it. Proud because we are free from the external pressures of how we should run our business and having to constantly worry about investor ROI. Proud because we can and will always do right by our employees, customers and partners no matter the circumstances. And proud because we built this company brick-by-brick, one happy traveler at a time, never, ever comprising our core values and what we stand for. 

For over 25 years, Explorient enjoys an impeccable reputation throughout the industry and is the finest in the business. But this didn’t come overnight. It takes decades of experience, commitment to excellence and unwavering principles to deliver high quality products and services consistently year-after-year.  Our recipe for success is simple: We put People, Quality and Integrity above all, and our travelers know this from their very first contact with us until they return happily from their trips. This is what sets us apart. Check out our reviews online and see for yourself what you can expect when embarking on that trip of a lifetime with us. 

We Know Asia Better Better Than Anyone. Bold But True. While many tour companies “expand” into Asia to capitalize on the demand in recent years, Explorient has been operating in Asia since 1994. We know Asia like the back of our hands – spanning from the sprawling city of Tokyo all the way down to the remote corners of Bhutan. This allows us to develop a vast, innovative portfolio of meticulously planned itineraries through personal experiences so that our travelers get the very most out of their trip. Even though we offer an extensive array of vacation experiences, we also understand there’s no one-size-fits all. This is where passion and expertise count. Our team of travel experts can swiftly tailor your trip to make it “your own” with absolutely boundless possibilities. Go on, check around, then come talk to one of our real Asia experts and experience the difference. 

Quality Above All. Always. Simply put, we don’t cut corners at Explorient. We treat every trip we plan and execute as our own. We are passionate when it comes to making your vacation experience the best ever. Unlike everyday commodities like electronics, household goods or even automobiles, there is no second chance for a sub-par experience when it comes to travel. That is why we here at Explorient devote ourselves in “getting it right” the very first time.

Because we don’t do group tours, every trip is personalized for your party and no detail is overlooked. We make sure every hotel we feature is best-in-class and centrally located, all logistics (flights, trains, ground transportation, etc.) are aligned with your utmost interests in mind (not ours!), and every guide is vetted to deliver unparalleled service. On top of it, we are obsessed with continuously finding ways to improve our products & services each and every day. Unwavering confidence. Uncommon expertise. Incomparable service. These are the founding principles behind every Explorient Journey.

Do The Right Thing. No Matter What. Integrity is often preached and not always practiced, especially during difficult times. At Explorient, we take this principle very seriously. Integrity is heavily engrained in our company culture and is one of our biggest core values. It serves as a compass in everything we do, every decision we make, even difficult ones, and every trip we plan and execute. We walk the talk. When you book a trip with us, there are no surprises. Everything is disclosed upfront and there are never hidden or after-the-fact fees. We don’t nickel-and-dime our travelers. If something unexpected happens, we take care of it. Period. 

Relationships Matter.  Having lived in-and-out of Asia for 25+ years, we know a thing or two about the nuances of traveling in Asia. Even more importantly, we know who the folks are on the ground that share the same passion and core values to deliver the highest quality service for our esteemed travelers. Our overseas partners are among the best in the business, all of which  are well established, highly reputable companies we’ve worked with for decades – folks who we know, trust and forged strong bonds with through the thick and thin, NOT those who simply offer the best prices. We take care of our suppliers so they take care of you. No matter what corner of the world you’re traveling to, you’re in good hands with Explorient. 

We Expect the Unexpected So You Don’t Have to. Having gone through some ups-and-downs over the past 25 years – SARS, earthquakes, tsunamis political unrests, financial crises, and now COVID, we’ve just about seen it all. When it comes to travel, there will always be expected things that pop up. After all, that’s part of the adventure, right? Well, when you take a trip with Explorient, you can rest assured you will be looked after every step of the way. Our team here in the U.S. and folks on the ground are fully equipped to handle just about any situations. 24/7 hotlines are provided for each local office as well as our around-the-clock support by our team here. So put your worries aside and just focus on enjoying your precious time with your loved ones. No matter what happens, we’ve got your back! 

Whether your holiday dream is to explore the virgin jungles of Borneo, climb the magnificent Great Wall of China, or simply relax and unwind at one of the finest resorts overlooking the Andaman Sea, your trip with Explorient will always be richly rewarding, highly personalized and worry-free. Warning: we might actually spoil you on your future trips. 

Give us a call today and and let that Trip of a Lifetime become a reality. I look forward to the opportunity of working with you. 

Warmly, 

Kervin Yu
General Manager & Co Founder
Explorient Travel Services, Inc.